Citizens Advice Bureaux, Belfast

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updated on 10/04/2020

Opening Times

Hours may differ
01:00 – 04:30
09:00 – 12:30
01:00 – 04:30
09:00 – 12:30
01:00 – 04:30
09:00 – 12:30
01:00 – 04:30
09:00 – 12:30
01:00 – 04:30
09:00 – 12:30
Opens in  3 h 42 min.
3 h 42 min


Our trained advisers provide specialist information and advice on 14 different areas of the law including consumer issues, employment legislation, social security benefits, money advice, health, housing rights and other legal matters. There are a number of different ways that CAB advisers can help people to resolve a problem. Advisers do not tell clients what to do, but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals.

Company description
CAB advisers, all of whom are trained, can: interview clients face-to-face and by telephone to find out their problem(s); access our regularly updated electronic information database for up to the minute information; help clients to negotiate with companies or service providers such as creditors or to appeal against decisions, for example, social security benefit claims; write letters or phone companies and service providers on behalf of clients; help clients to prioritise their problems, for example, to sort out which debts are most important; help clients with form filling, for example, to claim social security benefits; represent clients in court and at tribunals; refer clients to CAB specialist caseworkers for complex problems or to other agencies when appropriate. The work of Citizens Advice impacts on peoples' lives in many different ways - through advice giving, campaigns, free skills training for volunteers, empowering individuals, increasing incomes and more. The constantly updated electronic information system used by our advisers is unrivalled for its breadth, depth and quality. The advice we give is the first in the advice sector to be audited for quality. Citizens Advice is a respected source of influence on both local and national policy by using evidence of our clients' problems to campaign for improvements to policies and services.
Counselling, Advice Services, Advice Bureau, Personal Advice, Counselling and Advice, Employment Counselling, Advising Services, Fundraising Support, Employment Legislation, Charity Advice, Citizens Advice, Information Services, Advisors, Housing Rights, Getting Advice
Advisory Service
Citizens Advice Bureaux is listed in the following categories:


, more than 2 years ago

I had excellent advice from Duncairn Gardens the lady who helped me was really fantastic and glad to say I won my case. Many thanks to all at CAB. Dorothy.


Citizens Advice Bureaux

5 from 5

Very good

1 Reviews


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